The Casual Encounters Collection is LIVE + every order today will receive a FREE hair scarf!

Contact Us

Attention, Pink Lily Customers, 

Due to the impact of COVID-19, we are experiencing delays in shipping, and your order may take longer than usual to ship. Please refer to our SHIPPING FAQs for additional information.  

!Notice! - Store Credits are no longer part of your Pink Lily Profile. We converted all Store Credit to Gift Cards on August 19th and sent a Pink Lily E-gift Card to your profile's email account.               

Need Help?  Check out our self-service tools: 

Track your Order

Get Started

Make a Return 

Get Started

Contact us here:

For faster service, please include your order number when contacting us below or by calling (270) 495-3636. Mon-Fri 8:00am-4:00pm CST