Lovely sweater but no hassle free return
"I got this as a birthday gift from my mother. The large was too large and I wanted to exchange for a medium. When I went to try to initiate exchange, the website said there was no medium available. But when I went to buy it from the Best Seller section, it showed a medium available. I chatted with the someone who made every attempt to be helpful. After trying the exchange on my phone and two different computers with the directions I was given in the chat, I was still not able to exchange it. I gave up and will just roll the bottom or try to tuck part of it in because it is a very cute comfortable sweater. My mom even paid for the hassle free returns, but over two hours, 3 devices, and chatting someone, I would not say this is hassle free."








